Bee Control FAQ
Q: Do you offer bee control services after working hours or on the weekends?
We offer all pest control services after typical working hours and on weekends. Please get in touch with us to find out more!
Q: Are your bee control methods safe for the bees?
Yes, our bee control methods are designed to protect the bees. We carefully handle and relocate the swarm to a safe location, ensuring their survival and well-being.
Q: What should I do if I find a bee swarm on my property?
Stay calm and avoid disturbing the swarm. Contact us immediately, and our specialist team will safely remove and relocate the bees to a suitable habitat.
Q: I need to change my booking date and time. How to do it?
Please call us on 01642 989852 or complete our the form on our contact page. Please give as much notice as possible for a date and time rescheduling.
Ant Control FAQ
Q: Why do they keep coming back?
Only a smaller percentage of the worker ants leave the colony to forage for food. When you use dust and amateur bait, it kills the foraging ants, but it fails to deal with the colony below the ground.
So in 14-21 days, when they have replaced those ants you killed, the colony starts foraging again – meaning that your ant problem returns.
So in 14-21 days, when they have replaced those ants you killed, the colony starts foraging again – meaning that your ant problem returns.
Q: Are ant treatments safe for pets and children?
Yes. When applied correctly by a qualified pest control technician, modern ant control products are safe for use in homes and workplaces. Treatments are placed strategically in areas where ants travel but remain inaccessible to pets and children.
KillLine always follows strict safety and environmental protocols to ensure peace of mind.
KillLine always follows strict safety and environmental protocols to ensure peace of mind.
Q: What’s the most effective way to get rid of ants permanently?
The key is to target the source of the infestation rather than the visible foraging ants. As professional pest controllers, we use specialised baits that are carried back to the nest, allowing the entire colony—including the queen—to be eliminated.
This approach provides a long-term solution rather than a temporary fix.
This approach provides a long-term solution rather than a temporary fix.
Q: Why does my property have flying and crawling ants?
These flying ants are actually still the same species as the crawling kind. Every colony's breeding stage produces males and females, both of which have wings.
The males and females leave the nest and fly away to mate and establish new colonies.
The males and females leave the nest and fly away to mate and establish new colonies.
Wasp Control FAQ
Q: How quickly can you remove a wasp nest?
We usually respond the same day and treat the nest within a single visit, with activity ceasing within 24–48 hours.
Q: Is the treatment safe for my family and pets?
Yes. We use professional insecticidal treatments applied by trained technicians in accordance with UK safety standards.
Q: Do I need to remove the nest after treatment?
Once treated, the nest will no longer be active. You can leave it in place as it will not be reused, or we can remove it on request.
Q: Can wasps return next year?
Wasps never reuse an old nest, but new queens may build nearby. We can advise on preventative measures to reduce the risk.
Flea Control FAQ
Q: How can I tell if I have fleas?
Look for itchy bites, particularly on lower legs, and tiny dark specks (flea dirt) on bedding, carpets, or pet areas.
Q: Do I need to treat my pets as well?
Yes. Pets should be treated with vet-approved flea treatments at the same time as our home treatment for complete control.
Bed Bug Control FAQ
Q: How do I know if I have bed bugs?
Signs include small reddish-brown spots on bedding, shed skins, and itchy bites often in a line or cluster.
Q: Do I need to prepare my home before treatment?
Yes. We will provide a detailed preparation checklist, including laundering bedding and decluttering to allow thorough treatment.
Q: How many visits are needed?
Most infestations require at least two treatments to ensure all eggs and newly hatched bugs are eliminated.
Q: What treatment do you use for bed bugs?
We typically use a combination of heat treatment and professional-grade insecticides to eradicate all life stages.
Beetle Control FAQ
Q: What types of beetles cause problems in homes?
Common pest species include carpet beetles, wood-boring beetles, and flour beetles, each with different treatment needs.
Q: How can I prevent beetles from returning?
Regular cleaning, vacuuming, and proper food storage help. We can also advise on moisture control for wood-boring beetle prevention.
Q: Will treatment damage carpets or furniture?
No. We use products and methods that are safe for furnishings and household surfaces when applied by professionals.
Q: How do you treat beetle infestations?
We use targeted insecticidal treatments and, where necessary, heat or fumigation methods depending on the species and severity.
Mole Control FAQ
Q: What are the signs of mole activity?
Raised soil mounds (molehills) and surface tunnels on lawns or fields are the main indicators.
Q: Is mole control safe for pets and wildlife?
Yes. Our methods target moles specifically and are carried out with care to protect other animals.
Q: Will moles come back?
It is possible for new moles to move in. We can provide ongoing monitoring and advice on habitat management to reduce future activity.
Q: How do you remove moles?
We use professional trapping techniques that are both effective and humane, following UK wildlife control regulations.
Cockroach Control FAQ
Q: How can I tell if I have a cockroach infestation?
Common signs include droppings that resemble coffee grounds, a strong unpleasant odour, smear marks on walls or surfaces, and sightings of live cockroaches—particularly at night.
Q: Can I prevent cockroaches from returning?
Keeping your property clean, sealing food containers, and fixing leaks will help. We can also advise on proofing entry points to minimise the risk of re-infestation.
Q: How quickly will cockroaches be eliminated?
Timescales vary depending on the severity of the infestation, but most treatments require follow-up visits to ensure all life stages, including eggs, are eradicated.
Q: Are your treatments safe for children and pets?
Yes. We use professional-grade products applied by trained technicians, following strict safety standards to protect your family and pets.
Rat Control FAQ
Q: How do I know if I have rats?
Look for droppings, gnaw marks on wood or wires, scratching noises in lofts or walls, and distinctive greasy smear marks along walls and skirting boards.
Q: Are your rat control methods humane?
Yes. We comply with UK pest control regulations, using traps and baiting systems designed for quick and humane results.
Q: Is the treatment safe for pets and wildlife?
All baiting and trapping is carefully placed and secured to ensure non-target species remain safe.
Q: Will the rats come back after treatment?
Our service includes identifying entry points and recommending proofing measures to help prevent reinfestation. Ongoing monitoring can also be arranged.
Mice Control FAQ
Q: What are the signs of a mouse infestation?
Tell-tale signs include small droppings, gnaw marks on food packaging, scratching noises at night, and nesting material such as shredded paper or fabric.
Q: How long does it take to get rid of mice?
This depends on the scale of the infestation, but most problems can be resolved within a few visits using a combination of trapping and proofing.
Q: How do I keep mice out in future?
We can advise on sealing gaps around pipes, vents, and doors, and recommend good hygiene practices to remove food sources.
Q: Can mice damage my property?
Yes. Mice often chew wires, insulation, and wood, which can lead to costly repairs or even fire hazards.
Pigeon Control FAQ
Q: What methods are used to deter pigeons?
We install bird netting, spikes, and tension wires to prevent roosting and nesting. All methods are humane and comply with UK bird control legislation.
Q: Are your pigeon control services available after hours?
Yes, we offer flexible appointments including evenings and weekends.
Q: Will pigeon netting damage the look of my building?
No. Our installations are discreet and designed to blend in with the building’s architecture while remaining highly effective.
Q: Is pigeon droppings removal included?
Yes, we can safely clean and sanitise affected areas to remove health hazards and staining caused by guano.
Seagull Control FAQ
Q: Do you provide seagull control services during evenings or weekends?
Yes. We offer seagull control and deterrent services outside normal working hours and at weekends. Please contact us to arrange a convenient appointment.
Q: What should I do if I have seagulls attacking or swooping?
Avoid the area if possible and call us right away. We can assess the situation and install deterrents to protect people and pets.
Q: Are your seagull deterrent methods humane?
Absolutely. Our techniques focus on prevention and deterrence only. We follow all UK wildlife and animal welfare legislation, ensuring the birds are not harmed.
Q: How do you prevent seagulls from nesting on my property?
We use proven bird-proofing methods such as netting, spikes, and tensioned wires to stop seagulls from landing or nesting, while ensuring the solutions remain discreet and effective.
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